The documents and resources on this Cultural Orientation page are designed based on Reception & Placement program requirements, but resources can be helpful for other programs (MG, PC etc.)
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Cultural Orientation Provider Onboarding
This onboarding plan is a resource for USCCB / MRS affiliate staff to train new Cultural Orientation (CO) providers who will provide or be involved with CO as part of the Reception and Placement (R&P) program. It is complimentary to training provided by your local office.
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Program Administration
FY25 CO Policy Template: Required for R&P affiliates. Use this template to keep your CO policy up to date.
USCCB Cultural Orientation Checklist (RF-23) (rev. July 2024): Required for R&P affiliates. This checklist contains all required Cultural Orientation (CO) topics and some important R&P performance outcomes related to CO. Use this checklist to ensure each adult refugee has received all required CO information.
Webinars
- FY22 Q2: Cultural Orientation in Times of High Arrivals Recording PowerPoint
- FY21 Q2: Cultural Orientation Documentation Recording PowerPoint
- FY19 Q1: Promising Practices Series: Spotlight on Cultural Orientation PowerPoint
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Community of Practice Calls
- FY25 Q1: Working with Latin American Arrivals in CO Recording PowerPoint
- FY24 Q4: Digital Technology & Literacy in CO Recording PowerPoint
- FY24 Q3: CO Documentation Recording PowerPoint
- FY24 Q2: CO Structures Recording PowerPoint
- FY24 Q1: Overseas CO Knowledge Exchange with RSC Africa Recording PowerPoint
- FY23 Q4: Overseas CO Knowledge Exchange with RSC TuMe Recording PowerPoint
- FY23 Q3: Challenges & Solutions of CO Recording PowerPoint
- FY23 Q2: Logistics of CO Recording PowerPoint
- FY23 Q1: Moving Forward with CO in FY23 Recording
- FY22 Q4: Intercambio Presentation Partial Recording PowerPoint
- FY22 Q3: Whole Office Approach PowerPoint
- FY22 Q2: Common TA Trends Recording
- FY22 Q1: Afghan Arrivals Recording
- FY21 Q4: Digital Literacy Recording
- FY21 Q3: Utilizing Community Partners Recording
- FY21 Q2: 2021 Action Items & the Future of CO Recording
- FY21 Q1: Remote CO Check-in Recording
- FY20 Q4: Common Case File Findings Recording
- FY20 Q3: Navigating Recent Challenges (COVID-19 & Social Unrest) Recording
- FY20 Q2: CO Programming for Refugee Youth PowerPoint
- FY19 Q4: Domestic Violence PowerPoint
- FY19 Q3: Importance of Learning English PowerPoint
Promising Practices and Resources
USCCB Resources
- CO Provider Resources
- CO Structures Chart
- CO Attendance & Engagement Strategies
- Strategies for CO Transportation & Babysitting Challenges
- Digital Technology & Literacy CO Topic Resources
- Overseas CO RSC TuMe FAQ
- Overseas CO RSC Africa FAQ
- Challenges and Solutions for Delegating CO
- CO Resources for Cash-Based R&P Clients
- Staying Safe During Election Season
Affiliate Resources
- Emergency and Safety Procedures Presentation (CC San Antonio)
- Problem-Solution Guide for Online Class Technology Support (CC Ft. Worth)
- Resettlement Agency vs. Client Responsibilities Visual in Dari (Sacramento Food Bank and Family Services)
- What to Expect When Stopped (CC Phoenix): English Arabic Burmese Somali Swahili
Cultural Orientation Resource Exchange
The Cultural Orientation Resource Exchange (CORE) is a technical assistance program that supports refugee resettlement staff to deliver effective Cultural Orientation. CORE provides trainings and resources for CO providers and resources for clients. Sign up for CORE’s newsletter to stay updated with new resources at the bottom of this webpage.
CORE Training & Resources for Resettlement Staff
- Online Courses
- CORE Webinars
- CO Objectives and Indicators
- Support Posters
- How to Use Settle In in CO Delivery
- The Road Ahead Curriculum
- Activity Bank
- Lesson Plans (Note the Digital Awareness for Refugees lesson plan when teaching the Digital Technology and Literacy CO topic.)
- Teaching Remotely (includes digital literacy resources)
- Domestic CORE Model Assessment
- Working with Interpreters
- Client Backgrounders
- Whole Office CO Approach
- Tips to Manage Common CO Challenges
- Promising Practices
- Resources for Community Partners and Sponsors
- How to Facilitate Political Conversations
CORE Resources for Your Clients
Resources where refugees themselves can learn about the U.S. resettlement process and life in the U.S.
- Settle In Website
- Settle In App (App links are at the bottom of the webpage.)
- Settle In Facebook Page
- Settle In YouTube videos
- Waiting Room Resources for Clients
- Digital Literacy Lessons in English and Dari