Case Management

RESOURCES

• USCCB Refugee Resettlement Case Management Manual
• Forced Marriage Factsheet
• Interpretation Resources
• Cultural Competency and Soft Skills Trainings and Resources
• Strategies to Combat Client Misinformation
  • Roles and Responsibilities Visual Task List Example
• Client I Speak Cards

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WEBINARS

Guidelines and Applications for Ethical and Effective Case Management

• Webinar Recording
• PowerPoint Slides

Essential Steps of the Case Management Process

• Webinar Recording
• PowerPoint Slides

Best Practices for Writing Effective Case Notes

• Webinar Recording
• PowerPoint Slides